The following data privacy statement applies to the use of our online offer https://www.aixioom.ai (subsequent "website").
We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO).
1. Responsible party
The responsible party for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is Aixioom Software Solutions GmbH, Katharinenweg 20, 63762 Großostheim, Germany, represented by the managing directors Stefan Herbst and Fabio Wehmer.
Phone: +49 (0) 6026 5013338
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the party responsible.
You can save and print out this privacy statement at any time.
2. General purposes of the processing
We use personal data for the purpose of operating the website and to fulfil our obligations under the contracts existing between us and our customers.
3. Which data we use and why
3.1. Access data
We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). The access data includes:
- Name and URL of the retrieved file
- Date and time of the retrieval
- Amount of data transferred
- Message about successful retrieval (HTTP response code)
- Browser type and version
- Operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user's system via our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log files without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of operating, securing and optimising our website, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. This information allows us to provide personalised and location-based content and to analyse traffic, troubleshoot and improve our services.
This is also our legitimate interest according to Art. 6 para. 1 p. 1 f) DSGVO.
We reserve the right to check the log files retrospectively if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After the order process has been cancelled or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links etc.).
We use so-called session cookies to optimise our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping basket function across several pages.
To a lesser extent, we also use persistent cookies (also small text files that are stored on your device), which remain on your device and enable us to recognise your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.
For example, the following data and information are stored in the cookies:
- Log-in information
- language settings
- Search terms entered
- Information about the number of visits to our website and the use of individual functions of our Internet presence.
When the cookie is activated, it is assigned an identification number and an assignment of your personal data to this identification number is not made. Your name, IP address or similar data that would enable the cookie to be assigned to you are not inserted into the cookie. On the basis of the cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may restrict the functionality of the website.
3.3. Analysis Tools
On our website, we use the website analysis service for websites from Google Analytics, a web analysis service from Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymized usage profiles are created and cookies (see under section 4) are used. The information generated by the cookie about your use of this website such as
- browser type/version,
- operating system used,
- referrer URL (the previously visited page),
- host name of the accessing computer (IP address),
- time of the server request,
are transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to the use of the website and the Internet for the purposes of market research and demand-oriented design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data. Under no circumstances your IP address will be merged with other data from Google. The IP addresses are anonymized so that an assignment is not possible (IP masking).
You have the option to prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case not all functions of this website can be used to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).
Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics help (https://support.google.com/analytics/answer/6004245?hl=de).
When using the Google Adwords Conversion Tracking service, a cookie is set on your device if you have reached this page via an ad on Google. This is used for analysis and statistical evaluation of the use of the website. The cookie is valid for 30 days. An identification of the person does not take place, however, the observation of whether the user has arrived at the page via a Google advertisement.
You can prevent this use by rejecting the setting of corresponding cookies in the settings of your browser.
3.4. Data for the fulfillment of our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, date of birth, billing and payment data. The collection of this data is necessary for the conclusion of the contract.
The deletion of the data takes place after the expiry of the legal retention periods.
The legal basis for the processing of this data is Art. 6 para. 1 p. 1 b) DSGVO, because this data is needed so that we can fulfill our contractual obligations to you.
3.5. E-mail contact
If you contact us (e. g. via contact form or e-mail), we process your data to process the request and in the event that follow-up questions arise.
If the data processing is carried out for the implementation of pre-contractual measures, which are carried out on your request, or, if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) DSGVO.
We only process further personal data if you consent to this (Art. 6 para. 1 p. 1 a) DSGVO) or we have a legitimate interest in processing your data (Art. 6 para. 1 p. 1 f) DSGVO). A legitimate interest is, for example, to respond to your email.
4. Storage period
Unless specifically stated, we store personal data only as long as necessary to fulfill the pursued purposes.
In some cases, the legislator provides for the retention of personal data, such as in tax or commercial law. In these cases, we only continue to store the data for these legal purposes, but do not process it in any other way and delete it after the legal retention period has expired.
5. Your rights as a person affected by data processing
According to the applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address mentioned in point 1.
Below you will find an overview regarding your rights.
5.1. Right to confirmation and information
You have the right to receive clear information about the processing of your personal data.
You have the right to receive confirmation from us at any time whether personal data relating to you is being processed. If this is the case, you have the right to request from us free information about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to receive the following information:
- the purposes of processing;
- the categories of personal data processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right to obtain the rectification or erasure of personal data concerning you, or to obtain the restriction of processing by the responsible party, or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, any available information about the origin of the data;
- the existence of automated decision-making, including profiling, pursuant to 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
5.2. Right of rectification
You have the right to demand that we correct and, if necessary, complete personal data concerning you.
You have the right to demand that we immediately correct any personal data relating to you that is inaccurate. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.
5.3. Right to erasure ("right to be forgotten")
In a number of cases we are obliged to delete personal data relating to you.
Pursuant to Art. 17 (1) of the GDPR, you have the right to demand that we immediately delete personal data relating to you, and we are obliged to delete personal data immediately if one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You withdraw your consent on which the processing was based pursuant to Art. 6(1) (1a) DSGVO or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
- The personal data have been processed unlawfully.
- The erasure of the personal data is necessary for compliance with a legal obligation according to Union law or the law of the Member States to which we are subject.
- The personal data has been collected in relation to services offered by the information society pursuant to Art. 8(1) DSGVO.
If we have made the personal data public and we are obliged to erase it pursuant to Article 17(1) of the GDPR, we will take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform those responsible for processing the personal data that you have requested that they erase all links to, or copies or replications of, those personal data.
5.4. Right to restrict processing
In a number of cases, you are entitled to demand that we restrict the processing of your personal data.
You have the right to demand that we restrict processing if one of the following conditions is met:
- the accuracy of the personal data is contested by you for a period enabling us to verify the accuracy of the personal data,
- the processing is unlawful and you have refused to erase the personal data and have instead requested the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims; or
- you have objected to the processing pursuant to Art. 21 (1) DSGVO, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.
5.5. Right to data transferability
You have the right to obtain, transmit, or have us transmit personal data concerning you in machine-readable form.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another responsible party without hindrance from us, as long as
- the processing is based on consent pursuant to Art. 6 (1) 1 a) DSGVO or Art. 9 (2) a) DSGVO or on a contract pursuant to Art. 6 (1) p. 1 b) DSGVO and
- the processing is carried out with the aid of automated procedures.
When exercising your right to data portability pursuant to paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another responsible party, insofar as this is technically feasible.
5.6. Right of objection
You have the right to object from a lawful processing of your personal data by us, if this is based on your particular situation and our interests in the processing do not override.
You have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can provide compelling legitimate reasons for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If we process personal data for the purpose of direct marketing, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
You have the right to object, for reasons relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DSGVO, unless the processing is necessary for the performance of a task carried out in the public interest.
5.7. Right to revoke data protection consent
You have the right to revoke consent to the processing of personal data at any time.
5.8. Right to complain to a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.
6. Data security
We make maximum efforts to ensure the security of your data within the applicable data protection laws and technical possibilities.
We transmit your personal data in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
To protect your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
7. Disclosure of data to third parties, no data transfer to non-EU countries
In principle, we only use your personal data within Aixioom Software Solutions GmbH.
If and as far as we involve third parties within the fulfillment of contracts (such as fra service providers), they receive personal data only to the extent that the transfer is necessary for the corresponding service.
In the case that we outsource certain parts of data processing ("commissioned processing"), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the person affected.
A data transfer to entities or persons outside the EU beyond the case mentioned in this statement in number 4 does not take place and is not planned.
8. Data Protection Officer
If you still have questions or concerns about data protection, please contact Aixioom Software Solutions GmbH represented by Mr. Fabio Wehmer and Stefan Herbst.